How Digital Transformation Is Impacting the Public Sector
About the difficulties of the public sector in implementing the digital transformation.
digital transformation
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Talking About Tech Trends: OTRS Experts Weigh In for 2020
We talked to our internal experts to find out what are their influential technology topics for 2020.
Business Trends to Watch in 2020
What are the trends for 2020 when it comes to your company? We give you an overview.
“Mexico’s economy is growing slowly…we provide the right solution for the challenges the region is facing.”
Interview with Francisco Cruz, Managing Director OTRS S.A. de C.V. in Latin America, regarding industry needs, digital transformation and the role of OTRS.
How Digitalization Aids in Boosting Employee Morale
It's not about how to win employees over to digital transformation, it's about what employees can gain from it.
“APAC is a very diversified region. Having one game plan could be misleading…”
Interview with Udo Kampelmann, Managing Director OTRS ASIA, about the challenges and successes in the APAC region.
“Why Marketing and Human Relations have the same roots and how to prepare well for coincidences…”
Eight questions to Sabine Riedel, our board member responsible for the Marketing and Human Relations departments.
Five safety tips for digital workers on the move
There are more security threats outside the office than we think.
Facility Management Software – The Art of Organizing the Future
Learn how one university made oversight of facility management activities much easier.
Top 3 Mistakes Made When
Implementing Digital Transformation Initiatives
We show you which 3 mistakes are often made by companies when it comes to digital transformation.
Infrastructure Security Requires Team Work
Infrastructure security is a critical concern that requires coordinated attention by governments, businesses and individuals.
How to Build Global Teams that Work
More and more companies act globally today. But the collaboration of international teams is characterized by different challenges, which must be mastered.
What Is Digitalization Compared to Digital Transformation?
What does digitalization have to do with digital transformation? And what is the difference?
Cloud or no cloud –
that is the question!
OTRS offers both.
Asking whether or not the cloud is the best option for you? Consider this.
IT Focus in 2019: What Are the Top Priorities for German and American CIOs?
The differences between Germany and the USA are small, and one sector stands out the most.
4 Questions to Ask Yourself If Your 2019 Competitive Strategy Includes Digital Transformation
We will show you what actions you can take to drive digital change.
The Impact of Digital Transformation on Customer Service Teams
How does their role change in an organization as more and more tasks are handed off to technology, AI, etc.
Is It Time to Hire a CDO?
What is this new role? Why would you want one? What is the difference between that and CIO/CTO?
