Environmentally Conscious Home Office: How to Make Your Home Office Greener
When companies enable their employees to work from home, there is an enormous CO2 savings potential. What are the ways to make the home office even greener?
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Solving 5 Common Work At Home Concerns with OTRS
Home office is currently the hot topic and companies need to find solutions quickly. OTRS as a service management solution can support you.
Successful CMDB Implementation – a Use Case
When introducing a CMDB, there are a few things to keep in mind to ensure that it delivers the desired results.
Facility Management Software – The Art of Organizing the Future
Learn how one university made oversight of facility management activities much easier.
A Lesson About Chatbot to Live Agent Handoff from My Teenage Son
When it comes to using chatbots, you must plan for a seamless handoff between automated solutions and live agents.
Halfway to the Holidays: 5 Things That Make Holidays Easier for Seasonal Call Center Employees
Tackle these five areas to make sure that your seasonal call center employees have a smooth transition.
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