IT Service Management
Security Incident Management
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Where Does the Term Ticket System Come From and Does It Even Fit Today?
Ticket systems have become established. Not only in IT, but…
Home Office Doesn’t Work Without IT Support
Home office has advantages and disadvantages. Without external IT support,…
Weaknesses and Vulnerabilities: Why They Should Not Be Ignored
Are vulnerabilities only limited to IT, or do they also…
In the middle of nowhere?