GDPR

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The Complete Guide
to GDPR

Created by Germany-Based OTRS

In May 2018 the European Union instituted the General Data Protection Regulation (shortened to GDPR). This regulation was a new step towards protecting personally identifiable information and outlined a number of efforts that businesses must take in order to guard the data they gather, as well as identified "rights" consumers have related to their data.

With the implementation of GDPR, other parts of the world have begun to examine the way in which they view data, privacy issues and the expectations of businesses. The following Complete Guide to GDPR looks not only at the regulation itself, but also at what it means to businesses throughout the world.
As a Germany-based company, OTRS is intimately familiar with all aspects of GDPR. We work internally and with our customers to ensure that our service management software products and services support compliance efforts in the best way possible.