Release Note
OTRS Security Advisory 2023-07
Please read carefully and check if the version of your OTRS system is affected by this vulnerability.
Please send information regarding vulnerabilities in OTRS to: security@otrs.org
PGP Key
- pub 2048R/9C227C6B 2011-03-21
- uid OTRS Security Team <security@otrs.org>
- GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B
Security Advisory Details
- ID: OSA-2023-07
- Date: 2023-07-24
- Title: Tickets can be moved without permission
- Severity: 4.1 MEDIUM
- Product: OTRS 8.0.x
- Fixed in: OTRS 8.0.35
- CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N
- References: CVE-2023-38058
OSA-2023-07 Tickets can be moved without permission (CVE-2023-38058)
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission.
PRODUCT AFFECTED:
This issue affects
OTRS: from 8.0.X before 8.0.35
PROBLEM:
CWE-269 Improper Privilege Management CWE-269
Impact:
CAPEC-233 Privilege Escalation CAPEC-233
Product Status
| Product | Affected |
| OTRS AG OTRS » Agent interface
Default status is affected |
from 8.0.x before 8.0.35 |
SOLUTION:
Update to OTRS 8.0.35
MODIFICATION HISTORY:
- —
RELATED LINKS:
CVSS SCORE:
- CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N
RISK LEVEL:
MEDIUM