Release Note
OTRS Security Advisory 2023-10
Please read carefully and check if the version of your OTRS system is affected by this vulnerability.
Please send information regarding vulnerabilities in OTRS to: security@otrs.org
PGP Key
- pub 2048R/9C227C6B 2011-03-21
- uid OTRS Security Team <security@otrs.org>
- GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B
Security Advisory Details
- ID: OSA-2023-10
- Date: 2023-10-16
- Title: SSL Certificates are not checked for E-Mail Handling
- Severity: 8.7 HIGH
- Product: OTRS 7.0.x, OTRS 8.0.x
- Fixed in: OTRS 7.0.47, OTRS 8.0.37
- CVSS: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:N
- References: CVE-2023-5422
OSA-2023-10 SSL Certificates are not checked for E-Mail Handling (CVE-2023-5422)
The functions to fetch e-mail via POP3 or IMAP as well as sending e-mail via SMTP use OpenSSL for static SSL or TLS based communication. As the SSL_get_verify_result() function is not used the certificated is trusted always and it can not be ensured that the certificate satisfies all necessary security requirements.
This could allow an attacker to use an invalid certificate to claim to be a trusted host, use expired certificates, or conduct other attacks that could be detected if the certificate is properly validated.
PRODUCT AFFECTED:
This issue affects
OTRS: from 7.0.X before 7.0.47,
OTRS: from 8.0.X before 8.0.37
((OTRS)) Community Edition: from 6.0.X through 6.0.34.
PROBLEM:
Impact:
Product Status
| Product | Affected |
| OTRS AG OTRS » Agent interface
Default status is affected |
from 7.0.x before 7.0.47
from 8.0.x before 8.0.37 |
| OTRS AG ((OTRS)) Community Edition » Agent Interface
Default status is affected |
from 6.0.x through 6.0.34 |
SOLUTION:
MODIFICATION HISTORY:
- —
RELATED LINKS:
CVSS SCORE:
- CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:N
RISK LEVEL:
LOW