Release Note

OTRS Security Advisory 2023-11

Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: security@otrs.org

PGP Key

  • pub 2048R/9C227C6B 2011-03-21
  • uid OTRS Security Team <security@otrs.org>
  • GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B

Security Advisory Details

  • ID: OSA-2023-11
  • Date: 2023-11-07
  • Title: Password is send back to client
  • Severity: 8.1 HIGH
  • Product: OTRS 8.0.x
  • Fixed in: OTRS 2023.1.1
  • CVSS: FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
  • References: CVE-2023-6254

OSA-2023-11 CVE-2023-6254 Password is sent back to client

A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are sending back to the client in the server response.

 

PRODUCT AFFECTED:

This issue affects

OTRS: from 8.0.X through 8.0.37

PROBLEM:

CWE-522 Insufficiently Protected Credentials CWE-522

Impact:

CAPEC-555 Remote Services with Stolen Credentials CAPEC-555

Product Status

Product Affected
OTRS AG OTRS » AgentInterface, ExternalInterface

Default status is affected

from 8.0.1 through 8.0.37

 

SOLUTION:

Update to OTRS Patch 2024.1.1

Update to OTRS 7.0.49 (Long Term Support Users)

MODIFICATION HISTORY:

CVSS SCORE:

  • CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:N

RISK LEVEL:

LOW

ACKNOWLEDGEMENTS:

Special thanks to Matthias Püschel for reporting these vulnerability.

Release Details

  • Release:
    OTRS Security Advisory 2023-11
  • Release date:
    11/27/2023