Release Note
OTRS Security Advisory 2024-01
Please read carefully and check if the version of your OTRS system is affected by this vulnerability.
Please send information regarding vulnerabilities in OTRS to: security@otrs.org
PGP Key
- pub 2048R/9C227C6B 2011-03-21
- uid OTRS Security Team <security@otrs.org>
- GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B
Security Advisory Details
- ID: OSA-2024-01
- Date: 2024-01-29
- Title: Missing file type check in avatar picture upload
- Severity: 3.5 LOW
- Product: OTRS 7.0.x, OTRS
- Fixed in: OTRS 7.0.49, OTRS 2024.1.1
- FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
- References: CVE-2024-23790
OSA-2024-01 Missing file type check in avatar picture upload
An improper input validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.
PRODUCT AFFECTED:
This issue affects
OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.
PROBLEM:
CWE-20 Improper Input Validation CWE-20
Impact:
CAPEC-212 Functionality Misuse CAPEC-212
Product Status
| Product | Affected |
| OTRS AG OTRS » Agent Interface, External Interface
Default status is unknown |
from 7.0.x through 7.0.48
from 8.0.x through 8.0.37 from 2023.x through 2023.1.1 |
SOLUTION:
Update to OTRS Patch 2024.1.1 (OTRS 8.x and 2023.x users)
Update to OTRS 7.0.49 (Long term support users)
MODIFICATION HISTORY:
- —
RELATED LINKS:
CVSS SCORE:
- CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
RISK LEVEL:
LOW
ACKNOWLEDGEMENTS:
Special thanks to Matthias Püschel for reporting this vulnerability.