Release Note
OTRS Security Advisory 2024-02
Please read carefully and check if the version of your OTRS system is affected by this vulnerability.
Please send information regarding vulnerabilities in OTRS to: security@otrs.org
PGP Key
- pub 2048R/9C227C6B 2011-03-21
- uid OTRS Security Team <security@otrs.org>
- GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B
Security Advisory Details
- ID: OSA-2024-02
- Date: 2024-01-29
- Title: Unnecessary data is written to log if issues during indexing occurs
- Severity: 4.9 MEDIUM
- Product: OTRS 7.0.x, OTRS
- Fixed in: OTRS 7.0.49, OTRS 2024.1.1
- FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
- References: CVE-2024-23791
OSA-2024-02 Unnecessary data is written to log if issues during indexing occurs
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.
PRODUCT AFFECTED:
This issue affects
OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
PROBLEM:
CWE-532 Insertion of Sensitive Information into Log File CWE-532
Impact:
CAPEC-545 Pull Data from System Resources CAPEC-545
Product Status
| Product | Affected |
| OTRS AG OTRS » Log Backend
Default status is unknown |
from 7.0.x through 7.0.48
from 8.0.x through 8.0.37 from 2023.x through 2023.1.1 |
SOLUTION:
Update to OTRS Patch 2024.1.1
Update to OTRS 7.0.49 (Long Term Support Users)
MODIFICATION HISTORY:
- —
RELATED LINKS:
CVSS SCORE:
- CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
RISK LEVEL:
MEDIUM
ACKNOWLEDGEMENTS:
—