OTRS MasterSlave 7 Patch Level 10

August 23, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 7 Patch Level 10.

What’s New

• Updated framework files to OTRS 7.0.10.

Bug Fixes

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OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com.  You need to be logged in with your OTRS-ID. Visit our download center

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.