OTRS Security Advisory 2021-05

Release Note

OTRS Security Advisory 2021-05

February 8, 2021 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: security@otrs.org

PGP Key

  • pub 2048R/9C227C6B 2011-03-21
  • uid OTRS Security Team <security@otrs.org>
  • GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B

Security Advisory Details

  • ID: OSA-2021-05
  • Date: 2021-02-08
  • Title: Several Vulnerabilites in CKEditor
  • Severity: 5.5 MEDIUM
  • Product: OTRS 8.0.x, OTRS 7.0.x, OTRS 6.0.x
  • Fixed in: OTRS 8.0.11, OTRS 7.0.24
  • FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:L
  • References: CVE-2018-17960, https://ckeditor.com/cke4/release-notes

OSA-2021-05 Several Vulnerabilites in CKEditor (CVE-2018-17960)

 

Product Affected:

This issue affects OTRS 6.0.x, 7.0.x, 8.0.x.

Problem:

CKEditor in affected versions has several security issues e.g. XSS and ReDoS

This issue affects

OTRS:

6.0.x version 6.0.30 and prior versions;

7.0.x version 7.0.23 and prior versions;

8.0.x version 8.0.10 and prior versions.

This issue was found during internal product security testing or research.

This issue has been assigned CVE-2018-17960.

SOLUTION:

Update to OTRS 8.0.11, OTRS 7.0.24,

This issue is being tracked as 2021012742006628.

MODIFICATION HISTORY:

2021-02-08: Initial Publication.

Related Links:

CVSS Score:

5.5 (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:L)

Risk Level:

Medium

Aknowledgement:

Jens Bothe

Release Details

  • Release name:
    OTRS Security Advisory 2021-05
  • Release date:
    8. February 2021
  • Release type:
    security advisories