OTRS Security Advisory 2021-06

Release Note

OTRS Security Advisory 2021-06

March 22, 2021 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability.

Please send information regarding vulnerabilities in OTRS to: security@otrs.org

PGP Key

  • pub 2048R/9C227C6B 2011-03-21
  • uid OTRS Security Team <security@otrs.org>
  • GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B

Security Advisory Details

  • ID: OSA-2021-06
  • Date: 2021-03-22
  • Title: ReDoS vulnerability in thirdparty library (jquery-validate)
  • Severity: 5.3 MEDIUM
  • Product: OTRS 8.0.x, OTRS 7.0.x, OTRS 6.0.x
  • Fixed in: OTRS 8.0.12, OTRS 7.0.25
  • FULL CVSS v3.1 VECTOR: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L
  • References: CVE-2021-21252

OSA-2021-06 ReDoS vulnerability in the thirdparty library (jquery-validate) (CVE-2021-21252)

 

Product Affected:

This issue affects OTRS 6.0.x, 7.0.x, 8.0.x.

Problem:

Thirdparty library jquery-validate is vulnerable to Regular Expression Denial of Service (ReDoS) via the url method.

This issue affects:

OTRS:

6.0.x version 6.0.30 and prior versions; 7.0.x version 7.0.24 and prior versions; 8.0.x version 8.0.11 and prior versions.

This issue was discovered during an external security research.

This issue has is related to CVE-2021-21252

 

SOLUTION:

Update to OTRS 8.0.12 or OTRS 7.0.25.

This issue is being tracked as 2021020442001585.

MODIFICATION HISTORY:

2021-03-22: Initial Publication.

Related Links:

CVSS Score:

5.3 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L

Risk Level:

Medium

Aknowledgement:

Debian Security Team

Release Details

  • Release name:
    OTRS Security Advisory 2021-06
  • Release date:
    22. March 2021
  • Release type:
    security advisories