Release Note

OTRS SystemMonitoring 7 Patch Level 10

February 07, 2020 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS SystemMonitoring module 7 patch level 10.

 

What’s New

  • Updated minimum Framework version.
  • Updated translations.
  • Updated copyright.

Bug Fixes

 

OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center

 

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.

Release Details

  • Release:
    OTRS SystemMonitoring 7 Patch Level 10
  • Release date:
    02/07/2020
  • Required OTRS release:
    OTRS 7 Patch Level 15