OTRS SystemMonitoring 7 Patch Level 8

November 15, 2019 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL^® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS SystemMonitoring module 7 patch level 8.

What’s New

• Updated minimum framework version.

Bug Fixes

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OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.