OTRS SystemMonitoring 8 Patch Level 3

Release Note

OTRS SystemMonitoring 8 Patch Level 3

October 12, 2020 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS SystemMonitoring module 8 patch level 3.

 

What’s New

  • Updated translations, thanks to all translators.

Bug Fixes

 

Browser Support

  • JavaScript is required to use OTRS.

We recommend to use the latest version of your browser, because it has the best JavaScript and rendering performance. Dramatical performance varieties between the used browsers can occur with big data or big systems. We are happy to consult you on that matter.

Note:

  • OTRS 9 will not support Internet Explorer anymore.
  • OTRS 9 will not support Oracle as application database anymore.

 

OTRS Group managed customers who are using product versions that are reaching end of maintenance and support must be updated by our Customer Solution Team by scheduling an individual maintenance appointment in order to continue receiving necessary releases and support. OTRS On-Premise customers must obtain a newer product version by ordering our migration services.

Release Details

  • Release name:
    OTRS SystemMonitoring 8 Patch Level 3
  • Release date:
    12. October 2020
  • Release type:
    patch level
  • Required OTRS release:
    OTRS 8 Patch Level 1