Release Note

OTRS TimeAccounting 7 Patch Level 11

October 04, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS TimeAccounting 7 patch level 11.

 

What’s New

  • Updated minimum framework version to OTRS 7.0.12.

Bug Fixes

 

OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.

Release Details

  • Release:
    OTRS TimeAccounting 7 Patch Level 11
  • Release date:
    10/04/2019
  • Required OTRS release:
    OTRS 7 Patch Level 12