Release Note

OTRS TimeAccounting 7 Patch Level 19

March 22, 2021 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS TimeAccounting 7 patch level 19.

 

What’s New

Bug Fixes

  • Updated third-party library jquery-validate (Ticket#2021020442001585).

 

OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center

 

Please note that from now on we will only officially support OTRS 7 and OTRS 8 for regular maintenance. The last supported versions for security fixes are OTRS 7 and OTRS 8.

Release Details

  • Release name:
    OTRS TimeAccounting 7 Patch Level 19
  • Release date:
    03/22/2021
  • Release type:
    patch level
  • Required OTRS release:
    OTRS 7 Patch Level 24