OTRS::ITSM Module 7 Patch Level 12
October 04, 2019 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS::ITSM module 7 patch level 12.
- Bug# 14549 – errors in ElasticSearch indexing when value is not defined.
These browsers are not supported:
- Microsoft Internet Explorer before version 10
- Firefox before version 10
- Safari before version 5
OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center
Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.