OTRS::ITSM Module 7 Patch Level 16
March 27, 2020 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS::ITSM module 7 patch level 16.
These browsers are not supported:
- Microsoft Internet Explorer before version 10
- Firefox before version 10
- Safari before version 5
Please note that from now on we will only officially support OTRS 7 and following versions for regular maintenance. The last supported version for security fixes is OTRS 6.