OTRS::ITSM Module 7 Patch Level 7
April 26, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS::ITSM Module 7 Patch Level 7.
Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following versions.
- Some improvements on processing dynamic field ITSMCriticality in the agent interface.
- Improved the CI definition editor to use yml instead of Perl data structure.
These browsers are not supported:
- Microsoft Internet Explorer before version 10
- Firefox before version 10
- Safari before version 5