Our Customer Solution Team activates your ITSM solution. You have no additional costs, and the deployment is done in a few minutes.
Your ITSM package is delivered with pre-configured KPI statistics; ticket types, such as Incident, Service Request and Problem; overviews of services; CI classes and new link types. With this, important areas of your system are pre-configured so that the ITSM solution is ready for immediate use.
Of course, your ITSM tools are also fully-supported at no additional cost, managed according to your OTRS service level agreement and completely managed by our Customer Solution Team.
Experience ITSM with OTRS
Take a look at what it’s like to work with incident tickets, use service lists, view services that have problems and find service level agreements in OTRS software.
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