Academy The Academy offers training classes to help teams and admins maximize the use of their OTRS instance.
24/02/2021 | Enrico Schwenke What does agile working mean? What are the benefits? Can tools help? More and more companies are opting for agile working. But what exactly does it mean, how can it be implemented successfully, and what are the difficulties?
20/04/2020 | Author OTRS Why a good corporate culture pays off now Innovative communication tools are necessary for efficient and pleasant work in the home office, but corporate culture is just as important.