OTRS PrimarySecondary 8 Patch Level 19
July 24, 2023 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS PrimarySecondary 8 patch level 19.
- Increased minimum framework version to 8.0.35.
- Updated translations, thanks to all translators.
- Updated application design, stabilized user interface, fixed visual glitches and made it more dense.
- OTRS 9 will not support Internet Explorer anymore.
Please note that from now on we will only officially support OTRS 7 and OTRS 8 for regular maintenance. The last supported versions for security fixes are OTRS 7 and OTRS 8.