Livit AG is a Swiss company whose core business has been real estate for over 50 years. The company focuses on management, construction management and renting management. In addition to the headquarters in Zürich, the company has nine branches throughout Switzerland and employs around 450 employees. At the moment, Livit oversees 140,000 rental objects. The company started using OTRS in 2009. In 2014, Livit changed to the cloud-based version OTRS.
We Help You Boost Your Business
Efficient workload for IT resources
More time to focus on actual problems
Streamlining of bloated structures
OTRS conforms to ITIL processes
SLA-Management
Customer portal for customer ticket creation
Possibility of creating internal templates and customizations without external support
No licensing costs
Outsourcing of OTRS operating system Linux