Thank You for Contributing

If you are a customer with an OTRS service contract.

Instead of Bugzilla, please login to the OTRS Customer Portal. Send your bug reports or request status updates for an existing bug report by creating a ticket there.

The OTRS support team will follow up to you as soon as possible.

Not a customer but interested in OTRS?

Found a vulnerability in OTRS?

Please have a look at our Vulnerability Disclosue Policy and contact options contained therein.

Scheduled Maintenance

Due to maintenance work, the following domains will not be available:
portal.otrs.com
cloud.otrs.com
pav.otrs.com

Within the specified time:
February 4 – February 5
CET: 2:00 pm – 10:00 pm
PST: 5:00 am – 1:00 pm

Thank you for your patience and understanding.