Release Note
OTRS MasterSlave 7 Patch Level 15
Januar 10, 2020 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS MasterSlave module 7 patch level 15.
What’s New
- Improved breadcrumb.
- Removed outdated information about max_allowed_packet.
Bug Fixes
- Bug#14899 – Error log is created while non MasterSlave ticket is set.
OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center
Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.