Release Note
OTRS SystemMonitoring 7 Patch Level 20
June 13, 2022 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V4-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS SystemMonitoring module 7 patch level 20.
What’s New
- Updated framework files to OTRS 7.0.35.
Bug Fixes
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OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center
Please note that from now on we will only officially support OTRS 7 and OTRS 8 for regular maintenance. The last supported versions for security fixes are OTRS 7 and OTRS 8.