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OTRS - Home

Release Note

OTRS Survey 7 Patch Level 10

November 15, 2019 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS Survey module 7 patch level 10.

 

What’s New

  • Improved Selenium test AgentSurveyAdd.t.

Bug Fixes

  • Bug#14822 – Strange behaviour of the portal survey rating feature.

 

OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center

 

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.

Release Details

  • Release name:
    OTRS Survey 7 Patch Level 10
  • Release date:
    11/15/2019
  • Release type:
    patch level
  • Required OTRS release:
    OTRS 7 Patch Level 12