Release Note

OTRS SystemMonitoring 7 Patch Level 22

October 17, 2022 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V4-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS SystemMonitoring module 7 patch level 22.

 

What’s New

  • Updated translations, thanks to all translators.

Bug Fixes

Note:

  • OTRS 8 will not support Oracle as application database anymore.
  • OTRS 9 will not support Internet Explorer anymore.

OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center

 

Please note that from now on we will only officially support OTRS 7 and OTRS 8 for regular maintenance. The last supported versions for security fixes are OTRS 7 and OTRS 8.

Release Details

  • Release:
    OTRS SystemMonitoring 7 Patch Level 22
  • Release date:
    10/17/2022
  • Required OTRS release:
    OTRS 7 Patch Level 35