OTRS SystemMonitoring 7 Patch Level 24
July 24, 2023 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V4-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS SystemMonitoring module 7 patch level 24.
- Code cleanup.
- OTRS 8 will not support Oracle as application database anymore.
- OTRS 9 will not support Internet Explorer anymore.
Please note that from now on we will only officially support OTRS 7 and OTRS 8 for regular maintenance. The last supported versions for security fixes are OTRS 7 and OTRS 8.