OTRS SystemMonitoring 8 Patch Level 12

Release Note

OTRS SystemMonitoring 8 Patch Level 12

June 13, 2022 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® 4-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS SystemMonitoring module 8 patch level 12.

 

What’s New

  • Updated framework files to OTRS 8.0.23.

Bug Fixes

 

Browser Support

  • JavaScript is required to use OTRS.

We recommend to use the latest version of your browser, because it has the best JavaScript and rendering performance. Dramatical performance varieties between the used browsers can occur with big data or big systems. We are happy to consult you on that matter.

Note:

  • OTRS 9 will not support Internet Explorer anymore.
  • OTRS 9 will not support Oracle as application database anymore.

 

OTRS On-Premise customers should obtain the new product version from our exclusive download area at portal.otrs.com. You need to be logged in with your OTRS-ID. Visit our download center

 

Please note that from now on we will only officially support OTRS 7 and OTRS 8 for regular maintenance. The last supported versions for security fixes are OTRS 7 and OTRS 8.

Release Details

  • Release name:
    OTRS SystemMonitoring 8 Patch Level 12
  • Release date:
    06/13/2022
  • Release type:
    patch level
  • Required OTRS release:
    OTRS 8 Patch Level 23