Academy The Academy offers training classes to help teams and admins maximize the use of their OTRS instance.
09/06/2021 | Bernd Maus A default language for customer service catalog items that is also used as a fallback language Categories About OTRS Group (21) Automation (3) Corporate Security (26) Customer Service (31) Developing a Corporate Culture (12) Digital Transformation (54) General (81) ITSM (32) Leadership (22) OTRS in Action (8) Processes (5) Using OTRS (14) Follow us FacebookTwitterLinkedInYouTube