Academy The Academy offers training classes to help teams and admins maximize the use of their OTRS instance.
04/11/2018 | Steffen Görg Dynamic fields that support the definition of possible single- and multi-select values over web service request responses Categories About OTRS Group (21) Automation (3) Corporate Security (26) Customer Service (31) Developing a Corporate Culture (12) Digital Transformation (54) General (81) ITSM (32) Leadership (22) OTRS in Action (8) Processes (5) Using OTRS (14) Follow us FacebookTwitterLinkedInYouTube