Academy The Academy offers training classes to help teams and admins maximize the use of their OTRS instance.
23/11/2017 | Steffen Görg Dynamic ticket forms to hide and show fields based on predefined form templates Categories About OTRS Group (21) Automation (3) Corporate Security (26) Customer Service (31) Developing a Corporate Culture (12) Digital Transformation (54) General (81) ITSM (32) Leadership (22) OTRS in Action (8) Processes (5) Using OTRS (14) Follow us FacebookTwitterLinkedInYouTube