Academy The Academy offers training classes to help teams and admins maximize the use of their OTRS instance.
26/03/2020 | Steffen Görg History widgets, containing all historical entries of business objects with advanced filter and sort criteria Categories About OTRS Group (21) Automation (3) Corporate Security (26) Customer Service (31) Developing a Corporate Culture (12) Digital Transformation (54) General (81) ITSM (32) Leadership (22) OTRS in Action (8) Processes (5) Using OTRS (14) Follow us FacebookTwitterLinkedInYouTube