Academy The Academy offers training classes to help teams and admins maximize the use of their OTRS instance.
10/01/2018 | Steffen Görg Personal CI overviews in the customer service portal Categories About OTRS Group (21) Automation (3) Corporate Security (26) Customer Service (31) Developing a Corporate Culture (12) Digital Transformation (54) General (81) ITSM (32) Leadership (22) OTRS in Action (8) Processes (5) Using OTRS (14) Follow us FacebookTwitterLinkedInYouTube